Healthcare Experience Design

The core of our practice isn’t about clinical or operational flow, it’s about the flow of clear, relevant and human information at each stage in the experience: the information shared to help patients anticipate what’s expected of them, what will happen to them, and when. This relies on informed, engaged staff who have the proper tools to deliver the experience.

We’ll partner with you to visualize and explore the strengths and attributes of the organization as it exists, then transform these into a system of tools, behaviors, words and actions organized around the idea of shared communications.

Orlando Regional Medical Center

Orlando Regional Medical Center

Westmead Hospital, Sydney AU

Westmead Hospital, Sydney AU

Saint Luke's Hospital, Kansas City

Saint Luke's Hospital, Kansas City

Community Health North Hospital

Community Health North Hospital

Table Health

Table Health

CRSC PX Launch

CRSC PX Launch

Copper Ridge Surgery Center

Copper Ridge Surgery Center

Palmetto Baptist Parkridge

Palmetto Baptist Parkridge

Palmetto Health Heart Hospital

Palmetto Health Heart Hospital

The Garlands of Barrington

The Garlands of Barrington

Reid Hospital Indianapolis

Reid Hospital Indianapolis

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