Healthcare Experience Design

For us as patients, our perception is our reality.

Human-centered design reveals these perceptions to caregivers, who come to appreciate their role in helping patients navigate complexity. A thoughtfully designed system of communications brings clarity to both staff and patient experience, improving perceptions and leading to better stories - by design.

The video series below demonstrates why and how we connect caregivers and guests.

 Copper Ridge Surgery Center

Copper Ridge Surgery Center

 CRSC PX Launch

CRSC PX Launch

 Saint Luke's Hospital, Kansas City

Saint Luke's Hospital, Kansas City

 Community Health North Hospital

Community Health North Hospital

 Palmetto Baptist Parkridge

Palmetto Baptist Parkridge

 Palmetto Health Heart Hospital

Palmetto Health Heart Hospital

 Reid Hospital Indianapolis

Reid Hospital Indianapolis

 The Garlands of Barrington

The Garlands of Barrington