Caregivers as Designers

Healthcare Experience Design explained in detail

At the Beryl Institute 2018 Annual Conference, we were excited to be able to share our point of view in the form of a Patient Experience Learning Bite. In this short (3:56) video, Connect_CX partner Mark VanderKlipp explains how we view both caregivers and patients as an integral part of the design team, developing solutions for PX challenges.

Let us know what you think!